Privacy Policy

Your Consent

By using our website, registering an account, or submitting an application, you agree to our Privacy Policy and accept its terms.

Important: Before proceeding with our Service, please read this entire Privacy Policy and understand the implications of sharing your information with third-party lenders and dealerships.

Changes to our Privacy Policy

We may modify our Service and policies, and may need to update this Privacy Policy to accurately reflect those changes. Unless otherwise required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you an opportunity to review them before they become effective. By continuing to use the Service, you agree to the updated Privacy Policy. If you do not wish to agree, you may delete your account.

Significant changes will include a 30-day notice period. We will send notifications to your email address on file.

Definitions and Key Terms

Cookie: Small data files generated by a website and stored by your browser. Used to identify your browser, provide analytics, and remember preferences such as language or login information.

Company: When this policy mentions “Company,” “we,” “our,” or “us,” it refers to autoleader.ca, responsible for your information under this Privacy Policy.

Country: Canada, where AutoLeader.ca and its owners/founders are located.

Client: Refers to a company, organization, or individual who registers to use AutoLeader.ca Service to manage relationships with customers or users.

Device: Any internet-connected device, such as a phone, tablet, or computer, that can be used to access AutoLeader.ca.

IP Address: A unique number assigned to each device connected to the Internet, often used to determine approximate location.

Personnel: Individuals who work for or under contract with AutoLeader.ca to provide services on behalf of any party.

Personal Data: Any information that can directly or indirectly identify an individual, including personal identification numbers.

Service: The service provided by autoleader.ca as described in the relevant terms and on this platform.

Third-Party Service: Advertisers, sponsors, marketing partners, lenders, dealerships, and others who may provide content or services that we believe could interest you.

Website: The autoleader.ca site accessible at https://www.autoleader.ca/

Nature of Our Business

AutoLeader.ca is a Lead Generation and Matching Service

AutoLeader.ca does NOT provide financing directly. We operate as an intermediary service that:

• Collects your application information through our online quiz
• Analyzes your preferences and financial situation
• Matches you with suitable lenders and dealerships from our partner network
• Shares your information with selected partners for financing approval purposes

Important: By submitting your information through our Service, you understand and consent that:

1. Your data will be shared with third-party lenders and dealerships
2. These partners will use your information to evaluate financing eligibility and contact you
3. Partners may contact you directly via phone, email, SMS, or other means
4. Each partner has their own privacy policy governing their use of your data
5. We are not responsible for how our partners use your information once shared

We strongly encourage you to review each partner’s privacy policy before proceeding with their services.

Collection and Use of Information

We collect various types of information for multiple purposes to provide and improve our Service.

Types of Data Collected

Personal Data

When using our Service, we may ask you to provide personal information used to contact or identify you (“Personal Data”). Personal information may include but is not limited to:

• Email address
• First and last name
• Phone number
• Date of birth
• Street address, Province, Postal code, City
• Employment information and occupation
• Income details (annual income range)
• Credit situation and history
• Vehicle preferences and budget
• Immigration/residency status (Canadian citizen, PR, work permit, etc.)
• Trade-in information (if applicable)

Usage Data and Cookies

We may also collect data on how the Service is accessed and used (“Usage Data”), including:

• Your computer’s IP address
• Browser type and version
• Pages visited and time spent on pages
• Referral sources
• Device identifiers and operating system
• Time zone and language settings
• Diagnostic data and error logs
• Clickstream and navigation patterns

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small files containing a unique anonymous identifier. They are sent to your browser from a website and stored on your device. Tracking technologies may also include beacons, tags, and scripts to collect and analyze data and improve our Service.

You can instruct your browser to refuse all cookies or to notify you when a cookie is sent. However, if you do not accept cookies, some parts of our Service may not function properly.

Examples of Cookies we use:

• Session Cookies – used to operate our Service
• Preference Cookies – used to remember your settings and preferences
• Security Cookies – used for security and fraud prevention
• Analytics Cookies – used to analyze site usage
• Marketing Cookies – used for retargeting and personalized ads

Automatically Collected Information

Some data, such as your IP address or browser/device characteristics, are automatically collected when visiting our platform. This information may include:

• Login details and session data
• Connection data and upload/download speeds
• Browser plugins and extensions
• Time zone, operating system, and platform
• Browsing history and full URL clickstreams
• Device hardware and software information

We may use such information to prevent fraud, improve performance, and conduct analytics.

Information from Third-Party Sources

We may receive information about you from third-party sources such as:

• Public databases and public records
• Marketing partners and data brokers
• Affiliate networks and referral sources
• Search results and sponsored links
• Credit bureaus (for verification purposes)
• Social media platforms (if you link your account)

Use of Data

AutoLeader.ca uses collected data for:

• Providing and maintaining the Service
• Processing your application and matching you with lenders
• Notifying you about Service changes or new features
• Enabling interactive features and personalization
• Customer service and support
• Fraud detection and prevention
• Analysis to improve Service quality and functionality
• Monitoring Service usage and performance
• Detecting, preventing, and addressing technical issues
• Legal compliance and regulatory requirements
• Marketing and promotional communications (with consent)
• Complying with legal obligations, court orders, or government requests

Sharing Information with Lenders and Dealers

Primary Purpose of Data Collection

The primary purpose of collecting your personal information is to connect you with financing options. To achieve this, we share your data with:

Types of Partners We Share With:

1. Financial Institutions & Lenders

• Banks, credit unions, and alternative lenders
• These partners evaluate your application for vehicle financing
• They may perform soft or hard credit checks
• Rates offered may vary from 0% (on select vehicles) to 29%+ depending on credit and vehicle

2. Automotive Dealerships

• New and used car dealers across Canada, including British Columbia
• Dealerships may contact you about available inventory matching your preferences
• They work with lenders to finalize vehicle purchase and financing
• Delivery services may be offered (free delivery within service areas)

3. Credit Bureaus

• Equifax Canada
• TransUnion Canada
• Used to verify creditworthiness, prevent fraud, and assess eligibility

What Information We Share:

When matching you with partners, we may share:

• Full name, date of birth
• Contact information (email, phone, mailing address)
• Employment status, occupation, and employer
• Income details and financial information
• Credit situation and history
• Canadian residency status (citizenship, PR, work permit, study permit, refugee status)
• Vehicle preferences, budget, and vehicle type
• Down payment amount and capacity
• Application responses and supporting documentation
• Previous automotive financing history

Your Rights Regarding Sharing:

• You may withdraw consent for sharing by contacting us at info@autoleader.ca
• Withdrawal does not affect information already shared with partners
• Withdrawal may prevent us from providing our matching service
• Partners who have received your data are governed by their own privacy policies and obligations
• You may opt-out of marketing communications while still receiving financing matches (see “Do Not Sell or Share”)

Partner Obligations:

Our partners agree to:

• Use your information solely for financing evaluation and related services
• Comply with applicable privacy laws (PIPEDA, provincial laws, CASL)
• Maintain reasonable security measures to protect your data
• Not sell your information to unrelated third parties for marketing without your consent
• Honor DNCL (Do Not Call List) registrations
• Contact you only through channels you’ve authorized

We do not control and are not responsible for partner practices once data is shared. Please review each partner’s privacy policy for full details on how they handle your information.

Credit Checks and Credit Bureau Reporting

Types of Credit Inquiries

Soft Credit Check (Soft Pull)

• Does NOT impact your credit score
• Used for initial pre-qualification to match you with appropriate lenders
• May be performed by us, AutoLeader.ca, or our partners
• Visible only to you on your credit report
• No hard inquiry notation visible to other lenders

Hard Credit Check (Hard Pull)

• MAY temporarily impact your credit score (typically 5-10 points)
• Required by lenders for final financing approval
• Performed ONLY by lenders you actively choose to work with
• Visible to other lenders on your credit report for 3-6 months
• Multiple hard inquiries for auto financing within 14-45 days are typically treated as a single inquiry

Your Authorization

By submitting your application, you authorize:

1. AutoLeader.ca to perform a soft credit inquiry for matching purposes
2. Partner lenders to perform soft or hard credit inquiries as needed for approval evaluation
3. Credit bureaus (Equifax and TransUnion) to provide your credit file to us and our partners
4. Lenders to verify income, employment, and other information with employers or financial institutions

Multiple Inquiries

When shopping for vehicle financing, multiple credit inquiries within a 14-45 day period (depending on credit scoring model) are typically treated as a single inquiry for scoring purposes. This is normal in the auto financing industry.

Important: Hard credit checks are performed ONLY after you agree to proceed with a specific lender.

Reporting to Credit Bureaus

If you obtain financing through our partners:

• Your loan activity will be reported to credit bureaus (Equifax and TransUnion)
• On-time payments can help build positive credit history
• Late or missed payments will negatively impact your credit score
• Loan will be visible on your credit report for the duration of the financing term

We recommend reviewing your credit report regularly:

• Equifax Canada: www.equifax.ca or 1-800-465-7166
• TransUnion Canada: www.transunion.ca or 1-877-713-3393

You are entitled to one free credit report per year from each bureau.

Data Transfer

Your information, including Personal Data, may be transferred to and stored on computers outside your province or country where data protection laws may differ.

If you are outside Canada and provide information, please note that we transfer and process data in Canada and may transfer to the United States and other jurisdictions. By submitting your information, you consent to this transfer in accordance with privacy laws and appropriate safeguards.

AutoLeader.ca will take all reasonably necessary steps to ensure your data is treated securely and transferred only to entities that maintain adequate controls.

Data Storage and International Transfers

Where Your Data is Stored

• Primary Storage: Canada (servers located in Canadian data centers)
• Backup Storage: May include servers in the United States or other jurisdictions
• Third-Party Services: Some services (e.g., Google Analytics, email providers, payment processors) may store data outside Canada

Cross-Border Data Transfers

While we primarily operate in Canada, your data may be:

• Transferred to and stored in the United States or other countries
• Accessed by service providers with servers outside Canada
• Subject to foreign laws (e.g., U.S. CLOUD Act, which may compel disclosure to U.S. authorities)
• Processed by our lender and dealer partners who may be located internationally

Your Consent: By using our Service, you consent to transfer and storage of your data outside Canada where privacy protections may differ from Canadian standards.

Safeguards for International Transfers

When transferring data internationally, we:

• Use contractual protections (Standard Contractual Clauses and Data Processing Agreements)
• Work only with providers maintaining adequate security standards
• Encrypt data in transit (TLS 1.2+) and at rest (AES-256)
• Conduct due diligence on foreign service providers
• Maintain data processing agreements with third parties

Data Sovereignty Notice

If you prefer your data remain in Canada only, please contact us at info@autoleader.ca. Note: This may significantly limit our ability to provide certain services.

Disclosure of Data

Legal Requirements

AutoLeader.ca may disclose your Personal Data in good faith when necessary to:

• Comply with legal obligations, court orders, subpoenas, or government requests
• Protect or defend AutoLeader.ca’s rights or property
• Prevent or investigate wrongdoing, fraud, or security issues related to the Service
• Protect user or public safety
• Defend against legal liability
• Enforce our Terms of Service and other agreements

When legally compelled to disclose information, we will:

• Notify you of the disclosure if legally permitted
• Provide only information necessary to comply
• Seek to limit the scope of disclosure

Data Security Measures

We take data security seriously and implement the following safeguards:

Technical Safeguards

Encryption:

• SSL/TLS 1.2+ encryption for data in transit (HTTPS)
• AES-256 encryption for sensitive data at rest
• End-to-end encryption for highly sensitive financial data
• Encrypted connections for all API communications

Access Controls:

• Role-based access controls (RBAC)
• Multi-factor authentication (MFA) for staff access
• Regular access audits and reviews
• Automatic session timeouts
• Zero-trust security model

Infrastructure:

• Firewalls and intrusion detection/prevention systems
• Regular security patches and software updates
• DDoS protection and rate limiting
• Secure data centers with physical access controls
• Redundancy and disaster recovery systems

Monitoring:

• 24/7 security monitoring and alerting
• Automated threat detection and response
• Regular vulnerability scanning
• Annual penetration testing by third-party security firms
• Security incident response procedures

Organizational Safeguards

Staff Training:

• Mandatory privacy and security training for all staff
• Annual PIPEDA compliance training
• Incident response and data handling training
• Confidentiality and non-disclosure agreements

Data Minimization:

• Collect only necessary information for stated purposes
• Regularly delete data when no longer needed
• Anonymize data where possible
• Annual data retention reviews and purges

Vendor Management:

• Due diligence on third-party service providers
• Contractual security requirements in all agreements
• Regular vendor security assessments
• Signed Data Processing Agreements (DPA)
• Right to audit security practices

Breach Notification

In the event of a data breach involving your personal information:

Immediate Actions (within 72 hours):

• Contain and investigate the breach
• Assess risk to affected individuals
• Notify Office of the Privacy Commissioner if required by law

Notification to You:

• We will notify affected individuals if there is a “real risk of significant harm”
• Notification will be prompt and include:
• Nature of the breach and information affected
• Steps we’re taking to remediate
• Steps you should take to protect yourself
• Contact information for questions

Notification methods:

• Email to address on file (primary)
• Phone call if risk is high
• Public notice if unable to contact directly

Limitations

No system is 100% secure. While we maintain reasonable safeguards, we cannot guarantee absolute security. You are responsible for:

• Keeping login credentials confidential
• Using secure networks when accessing our Service
• Monitoring your accounts for unauthorized activity
• Reporting suspected security issues to info@autoleader.ca

Third-Party Service Providers

We may engage third-party companies (“Service Providers”) to facilitate the Service, perform related services, or assist with analytics and communication. These third parties have access to Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Third parties may include:

• Email service providers (SendGrid, Mailchimp, etc.)
• Analytics providers (Google Analytics)
• Payment processors (Stripe, PayPal, etc.)
• Cloud storage providers (AWS, Google Cloud, etc.)
• Marquiz (for form and quiz hosting)
• Bricks Builder (for website building)
• Customer support platforms (Zendesk, Intercom, etc.)

All service providers are bound by Data Processing Agreements requiring compliance with privacy laws and maintaining appropriate security.

Analytics

We use third-party analytics tools to monitor and analyze Service usage.

Google Analytics:

• Web analytics service offered by Google
• Google uses collected data to track and report website traffic
• May share data within Google’s own advertising network
• Data retention: 26 months (configurable)
• Opt-out: https://tools.google.com/dlpage/gaoptout or use Google Analytics opt-out browser add-on

For more details: https://policies.google.com/privacy

Links to Other Websites

This Privacy Policy applies only to our Services. Our Service may contain links to other websites not operated by us. We strongly advise reviewing the Privacy Policy of every site you visit. We are not responsible for any third-party content, practices, or privacy policies.

Children’s Privacy

Our Service is not directed to individuals under 18 years of age (“Children”). We do not knowingly collect personal data from minors.

Exception for BC: In British Columbia, individuals aged 19+ can sign their own finance agreement. Applicants under 19 may apply with a co-applicant.

If you are a parent or guardian aware that your child has provided Personal Data, please contact us immediately. If we learn that we have inadvertently collected data from a minor, we will delete it immediately.

Use of Your Email Address

By providing your email on this Website, you agree to receive communications from us. You may unsubscribe from marketing communications at any time using the opt-out link in our emails.

Types of emails you may receive:

• Transactional: Application confirmation, match results, status updates (no opt-out)
• Marketing: Promotional offers, new products, financing rates (opt-out available)
• Service Updates: Important changes, security notices (opt-out not available)

We do not send unsolicited commercial messages beyond those related to your application or account.

We may also use your email for audience targeting on platforms such as Facebook to show personalized ads. You can manage your preferences in Facebook’s ad settings.

Emails provided solely through an application form will only be used for transactional purposes related to your application. If the same email was provided elsewhere (e.g., newsletter signup), it may be used for purposes described in this Policy.

Do Not Sell or Share

We DO NOT Sell Your Information

AutoLeader.ca does NOT sell your personal information to third parties for their independent marketing purposes or to data brokers.

What we do: We share information with partners (lenders, dealers) for the specific purpose of matching you with financing options. This is not a “sale” but rather a functional data transfer for a specific purpose you’ve consented to.

What we don’t do: Sell lists of customer data to data brokers, lead generators, or unrelated marketers.

Opt-Out of Sharing for Marketing

If you wish to opt out of having your information shared with partners for marketing purposes (while still receiving financing matches):

Contact us: info@autoleader.ca with subject “Opt-Out Marketing Sharing”

Note: This opt-out applies to marketing-only sharing. We may still share information necessary for financing evaluation and approval.

Canadian Do Not Call List (DNCL)

We respect the National Do Not Call List. If you are registered on the DNCL:

• We will not call you for marketing purposes
• Our partners must also respect your DNCL registration
• Exception: Calls related to your specific application are permitted under CASL

To register: www.lnnte-dncl.gc.ca or phone 1-866-580-3625

Data Retention Periods

How Long We Keep Your Information

Active Applications:

• Duration: While application is being processed
• Typical period: 30-90 days
• Purpose: Process your application and match with lenders
• Includes: All application data, communications, credit checks

Completed Applications (Approved/Financed):

• Duration: 7 years after loan completion
• Purpose: Legal compliance, warranty claims, dispute resolution, regulatory requirements
• Includes: Application records, approval documents, communications, loan details

Completed Applications (Declined or Withdrawn):

• Duration: 2 years
• Purpose: Re-application opportunity, analytics, legal defense
• Includes: Application data, decline reason, communications

Marketing Communications:

• Duration: Until you unsubscribe or 3 years of inactivity
• Purpose: Send financing offers, company updates, promotional materials
• Includes: Email, name, communication preferences

Website Analytics & Cookies:

• Duration: 26 months (Google Analytics default)
• Purpose: Website optimization, user behavior analysis
• Includes: IP address, browsing behavior, device information, session data

Legal and Compliance Records:

• Duration: 7 years minimum
• Purpose: Tax compliance, regulatory requirements, legal defense
• Includes: Contracts, invoices, legal correspondence, audit records

Deletion and Anonymization

After retention periods expire:

• Personal identifiers are deleted (name, contact info, postal code)
• Statistical data may be retained in anonymized form
• Legal documents may be retained longer if required by law
• Data is securely destroyed or disposed of

Early Deletion Requests

You may request early deletion of your data by contacting info@autoleader.ca. We will:

• Honor requests unless legally required to retain
• Provide confirmation of deletion within 30 days
• Notify partners to delete shared data (where feasible)

Note: Partners control their own retention policies. We cannot guarantee deletion from partner systems, though we will request it.

Backup Retention

Deleted data may persist in backups for up to 90 days before permanent removal, after which backups are purged and overwritten.

Updating or Correcting Your Information

Your rights to update or correct information depend on your relationship with AutoLeader.ca.

Applicants may contact us to:

• Update or correct personal information
• Modify communication preferences
• Request a record of personal data we hold
• Request deletion of information
• Withdraw consent for data sharing

How to request:

• Email: info@autoleader.ca
• Subject: “Data Update Request” or “Data Subject Access Request”
• Include: Your full name and application ID (if applicable)

Response timeline: We will respond within 30 days.

Important: Corrections do not affect data already shared with partners. We will request partners update their records but cannot guarantee compliance.

Business Transfers

We reserve the right to transfer information to a third party in the event of a merger, acquisition, bankruptcy, or sale of assets. In such event:

• The recipient must agree to comply with this Privacy Policy
• We will provide notice of the transfer
• You may have the right to opt-out under certain circumstances
• This constitutes a material change requiring notification

Affiliates

We may share information with our corporate affiliates for purposes consistent with this Privacy Policy. These entities are bound by this Privacy Policy and process data accordingly. Affiliate sharing is limited to entities with appropriate privacy and security controls.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein. You agree to submit to the exclusive jurisdiction of British Columbia courts for any dispute arising from this Privacy Policy.

Compliance with PIPEDA

As a Canadian company, AutoLeader.ca is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). In compliance with PIPEDA, we:

• Obtain express consent before collecting, using, or disclosing personal data
• Provide access to personal data upon request within 30 days
• Collect data only for legitimate service purposes
• Ensure transparency in data handling practices
• Honor correction and deletion requests as permitted by law
• Maintain appropriate security and safeguards
• Notify you of privacy breaches involving risk of significant harm

If you believe we have not complied with PIPEDA, you may contact the Office of the Privacy Commissioner of Canada (OPC).

Your Rights Under PIPEDA

As a Canadian resident, you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):

1. Right to Access

You may request:

• Confirmation of what personal information we hold
• Copy of your personal information
• Details about how we use and share your data
• Information about third parties who have received your data

How to request: Email info@autoleader.ca with subject “PIPEDA Access Request”

2. Right to Correction

You may request we:

• Correct inaccurate information
• Update incomplete information
• Amend records where information is outdated or incorrect

Note: Corrections do not affect data already shared with partners, though we will request they update their records.

3. Right to Withdraw Consent

You may withdraw consent for:

• Marketing communications (immediate effect)
• Data sharing with new partners (future sharing only)
• Use of your information for specific purposes
• Collection of certain data types

How to withdraw: Email info@autoleader.ca or use unsubscribe links in emails

Important: Withdrawing consent may prevent service provision.

4. Right to Complain

If you believe we violated your privacy rights:

Step 1: Contact us at info@autoleader.ca

• We will investigate within 30 days
• Provide a written response explaining findings
• Remedy any violations if applicable

Step 2: File a complaint with the Office of the Privacy Commissioner of Canada

• Website: www.priv.gc.ca
• Phone: 1-800-282-1376
• Email: info@priv.gc.ca
• Mail: Office of the Privacy Commissioner of Canada, 30 Victoria Street, Gatineau, QC K1A 1H6

Response Timelines

We will respond to your requests:

• Access requests: Within 30 days
• Correction requests: Within 30 days
• Withdrawal requests: Immediately for marketing; within 48 hours for data sharing
• Complaint investigation: Within 30 days

Exceptions

We may deny requests if:

• Disclosure would reveal confidential commercial information
• Information is subject to legal privilege (attorney-client)
• Disclosure would threaten someone’s safety or security
• Request is frivolous or vexatious
• Required by law to retain information
• Disclosure would prejudice law enforcement

If we deny a request, we will explain why in writing.

Specific Consents You Provide

When using our Service, you provide the following specific consents:

Express Consent (Explicit Agreement)

By submitting your application, you expressly consent to:

1. Credit Inquiries

• Soft credit checks by AutoLeader.ca or partners
• Hard credit checks by lenders you choose to work with
• Sharing of credit reports with authorized partners
• Verification of employment and income information

2. Data Sharing with Partners

• Sharing application data with lenders and dealers
• Sharing contact information for follow-up communications
• Sharing financial information for approval evaluation
• Sharing vehicle preferences and budget information

3. Partner Contact

• Phone calls from lenders and dealers
• Emails regarding financing options and vehicles
• SMS text messages (if phone number provided)
• Voicemails and recorded messages

4. Cross-Border Data Transfer

• Storage and processing of data outside Canada (primarily USA)
• Access by foreign service providers
• Compliance with foreign privacy laws (e.g., U.S. laws)
• Potential disclosure to foreign authorities under legal compulsion

5. Use for Analytics & Improvement

• Analysis of your information to improve our Service
• A/B testing and performance optimization
• Trend analysis and market research (anonymized)
• Automated decision-making for matching (explained in terms)

Implied Consent

By visiting our website, you provide implied consent for:

• Website analytics and tracking (Google Analytics)
• Technical cookies necessary for site function
• IP address logging for security and performance
• Error and performance monitoring
• Referrer URL and browser information collection

How to Withdraw Consent

You may withdraw consent at any time by:

• Email: info@autoleader.ca with subject “Withdraw Consent”
• Phone: [Your business phone number]
• Mail: [Your business mailing address]

Important: Withdrawing consent may prevent us from providing our matching service. We will clearly explain the impact before processing withdrawal.

Exceptions to Consent Requirements

We may collect, use, or disclose information WITHOUT consent when:

• Required by law (subpoena, court order, regulatory requirement)
• Emergency situation threatens life, health, or security
• Information is publicly available (not covered by privacy laws)
• Collecting from a witness to an accident or incident
• Necessary to investigate a breach of agreement or law
• Necessary to collect a debt
• Required for conflict resolution or legal proceedings

Compliance with the Canadian Anti-Spam Legislation (CASL)

We comply with CASL, which regulates the sending of Commercial Electronic Messages (CEMs). We:

• Obtain explicit consent before sending marketing communications
• Include an easy opt-out mechanism in every message
• Include company contact details and identification in all messages
• Respect withdrawal of consent immediately
• Ensure messages are not misleading in subject or content
• Do not use commercial harvesting or spoofing techniques
• Honor do-not-contact requests within 10 business days

Mobile data will not be shared with third parties for marketing. Subcontractors may access it only for customer service purposes.

You may unsubscribe at any time via:

• “Unsubscribe” link in our emails
• Contact us at info@autoleader.ca
• Reply “STOP” to SMS messages

Special Notices

For British Columbia Residents

If you reside in British Columbia, additional protections under the British Columbia Personal Information Protection Act (BC PIPA) may apply. You may have rights beyond federal PIPEDA, including:

• Right to access records about yourself held by AutoLeader.ca
• Right to request correction of inaccurate information
• Right to file complaints with the BC Information and Privacy Commissioner
• Right to know who accesses your personal information

BC Information and Privacy Commissioner:

• Website: www.oipc.bc.ca
• Phone: 250-387-5629
• Email: info@oipc.bc.ca

For Quebec Residents

Quebec residents are protected by Law 25 (Bill 64) and the Act Respecting the Protection of Personal Information in the Private Sector.

Additional rights include:

• Right to data portability (obtain copy of data in portable format)
• Right to de-indexing of personal information (limit search engine indexing)
• Enhanced consent requirements for sensitive data
• Notification requirements for data breaches (72 hours)

Commission d’accès à l’information (CAI – Quebec Privacy Commissioner):

• Website: www.cai.gouv.qc.ca
• Phone: 1-888-528-7741
• Email: acces@cai.gouv.qc.ca

For Other Canadian Provinces

Other provinces have provincial privacy legislation (Alberta PIPA, etc.). Provincial rules apply where applicable in addition to PIPEDA.

California Consumer Privacy Act (CCPA) Notice

While we primarily serve Canadians, California residents may have rights under CCPA:

• Right to Know: What personal information we collect and use
• Right to Delete: Request deletion of personal information (with exceptions)
• Right to Opt-Out: Opt-out of “sale” of personal information (we do not sell)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise rights: Email info@autoleader.ca with subject “CCPA Request [Right Name]”

Accessibility

We are committed to accessibility. If you require this Privacy Policy in an alternative format:

• Large print
• Audio format
• Braille
• Screen reader compatible version
• Plain language summary

Contact: info@autoleader.ca or phone [Your phone number]

Language Availability

This Privacy Policy is available in:

• English (primary)
• French (available upon request)

If there is a conflict between language versions, the English version prevails.

Contact

If you have any questions about this Privacy Policy, need to exercise your rights, or wish to lodge a complaint, please contact us:

AutoLeader.ca

• • Email: info@autoleader.ca
  • Website: https://www.autoleader.ca/

Office Hours: Monday to Friday, 9:00 AM – 6:00 PM Pacific Time 

Response Time: We respond to all inquiries within 10 business days.

Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice.

We strongly recommend consulting an attorney to ensure full compliance with applicable privacy laws in your jurisdiction.

AutoLeader.ca disclaims all liability for any losses, damages, or claims arising from the use or reliance on this document or our privacy practices.

This Policy may be updated periodically. Regular review of updates is recommended. Continued use of our Service constitutes acceptance of updated terms.